Shipping & Returns

Shipping Policy

NOTE: Vehicles ship separately from accessories.

We use third party LTL (less than truck load) transportation companies to deliver vehicles and UPS or USPS to deliver parts/accessories. LTL Transit time may take, but is not limited to, 2-10 business days depending on your address and its distance from the nearest distribution center. During holiday seasons, transit times may result in an additional 3-5 business days to deliver. Orders cannot be canceled or refused due to extended transit schedules. 

Shipments cannot be refused for delivery. If you receive your item(s) in unsatisfactory condition due to shipment damage or are missing an item(s), you must notify us within 2 business days by filing a claim on our website. 

If your item does not ship within 14 business days (excluding time awaiting for customer to provide requested further information), you can request to receive a full refund and cancel your order.

Shipping Damages/Lost item(s)

If you receive a damaged unit, part or accessory, you must let us know within 2 business days of the issue so we may file a claim on your behalf and ensure you receive the necessary replacement in a timely manner. For minor issues, KMS will organize the required parts to be shipped to you to resolve the issue. In situations where the whole unit needs to be returned, KMS will arrange pick up of the damaged unit and delivery of the replacement unit. 

Products may not be refused for delivery under any circumstance. In the event of delivery refusal, you will be responsible for shipping costs and an additional 20% restocking fee. 

Once the product has been assembled, fueled, used in any way, it cannot for return for any reason. Killer Motorsports from any and all liability and/or association if the part is lost during shipping transit. If the part is lost in transit the customer needs to file a claim with the shipping company. 

In the event that you do not receive your item within 14 days of order and you have had no contact from KMS regarding delays of your shipment, please contact us after 14 days so we may track and resolve the issue for you in a timely manner.
 

Expected Delivery Time

 The table and map below will guide you to estimate your expected delivery date. 

Your State

Expected Delivery Time

AZ, CA, CO, MT, NM, NV, OR, UT, WA, WY

7-10 Business Days /+5 Business days for Ready to Ride
For orders with Rush processing deduct 3 days from the above time frame

AL, GA, IL, IN, LA, MI, MN, MO, ND, OH, OK,

7-10 Business Days/ +5 Business days for Ready to Ride
For orders with Rush processing deduct 3days from the above time frame

KY, ID, MS, NC, SC, VA

7-10 Business Days +5 Business days for Ready to Ride
For orders with Rush processing deduct 3 days from the above time frame

CT, DC, DE, MA, ME, NH, NY, RI, VT, WV, FL, MD, NJ, PA

8-12 Business Days +5 Business days for Ready to Ride
For orders with Rush processing deduct 3 days from the above time frame

HI, AK We currently do not ship to these states


Free Shipping

We offer free shipping on some of our units. When free shipping is offered, it applies to most destinations in the continental US. It does not include HI, AK or US territories, or any International destinations. It also does not include some remote areas in the continental US. If you're curious about the location where you live, contact our customer service team. (Note: It is very unusual for an address in the continental US to not be covered by the free shipping. Manhattan and islands that can only be reached by boat or airplane are the most common).
 

Shipping Notice

Certain area will be charged for extra shipping fees depending on billing address. 

The table below is special shipping rate. 

Your State

County

Extra Shipping Fees ($)

Arizona

MARICOPA, PINAL, GILA, PIMA, YAVAPAI, LA PAZ, YUMA, MOHAVE, GRAHAM, GREENLEE, COCHISE, SANTA CRUZ, NAVAJO, APACHE, COCNINO

100 

Boroughs of NYC

QUEENS, RICHMOND, KINGS, NEW YORK

100 

Colorado

JEFFERSON, ARAPAHOE, ADAMS, BROOMFIELD, BOULDER, ELBERT, DOUGLAS, EL PASO, DENVER, PARK, GILPIN, EAGLE, SUMMIT, ROUTT, LAKE, GRAND, JACKSON, CLEAR CREEK, SUMMIT, WELD, LARIMER, MORGAN, WASHINGTON, PHILLIPS, LOGAN, YUMA, SEDGWICK, CHEYENNE, LINCOLN, KIT CARSON, TELLER, PUEBLO, LAS ANIMAS, KIOWA, BACA, OTERO, CROWLEY, BENT, HUEFANO, PROWERS, ALAMOSA, CONEJOS, ARCHULETA, LA PLATA, COSTILLA, RIO GRANDE, SAGUACHE, COSTILLA, CHAGGEE, GUNNISON, FREMONT, MONTROSE, HINSDALE, DOLORES, SAN MIGUEL, MONTEZUMA, DELTA, SAN MIGUEL, OURAY, SAN JUAN, MESA, GARFIELD, MOFFAT, PITKIN, RIO BLANCO

100 

California

LOS ANGELES, ORANGE, VENTURA, SAN BERNARDINO, RIVERSIDE, SAN DIEGO, IMPERIAL, INYO

100 

Florida Keys MONROE 

100 

Montana FLATHEAD, LINCOLN, LAKE, RAVALLI, SANDERS, MINERAL, MISSOULA, GRANITE, POWELL, BEAVERHEAD, GALLATIN, JEFFERSON, DEER LODGE, MADISON, SILVER BOW, LEWIS AND CLARK, BROADWATER, MEAGHER, BLAINE, PHILLIPS, LIBERY, HILL, CHOUTEAU, FERGUS, CASCADE, PONDERA, TOOLE, JUDITH BASIN, TETON, GLACIER, FALLON, WIBAUX, ROSEBUD, POWDER RIVER, CARTER, CUSTER, DAWSON, PRAIRIE, DANIELS, MCCONE, VALLEY, RICHLAND, SHERIDAN, ROOSEVELT, YELLOWSTONE, BIG HORN, PETROLEUM, PARK, WHEATLAND, TREASURE, GOLDEN VALLEY, MUSSELSHELL, VARBON, STILLWATER, SWEET GRASS, MEAGHER 

100 

Nevada CLARK, LINCOLN, NYE, ESMERALDA, WHITE PINE, LANDER, EUREKA, WASHOE, LYON, HUMBOLDT, MINERAL, PERSHING, DOUGLAS, STOREY, CHURCHILL, CARSON CITY, ELKO MEAGHER 

100 

Oregon MALHEUR, BAKER, HARNEY, UMATILLA, WALLOWA, UNION, WHEELER, GRANT, GILLIAM, MORROW, JEFFERSON, DESCHUTES, KLAMATH, LAKE, JOSEPHINE, JACKSON, CURRY, LANE, COOS, BENTON, YAMHILL, LINN, MARION, POLK, WASHINGTON, MULTNOMAH, CLACKAMAS, TILLAMOOK, CLATSOP, SHERMAN, COLUMBIA, HOOD RIVER, WASCO 

100 

Utah WASHINGTON, GARFIELD, WAYNE, IRON, SEVIER, KANE, BEAVER, PIUTE, MILLARD, JUAB, SANPETE, UTAH, CARBON, GRAND, EMERY, SAN JUAN, WEBER, CACHE, BOX ELDER, SALT LAKE, SUMMIT, DAVIS, TOOELE, DUCHESNE, RICH, UINTAH, MORGAN, WASATCH, DAGGETT, DAVIS 

100 

Upper Peninsula ALGER, BARAGA, CHIPPEWA, DICKINSON, GOGEBIC, HOUGHTON, IRON, KEWEENAW, LUCE, MACKINAC, MARQUETTE, MENOMINEE, ONTONAGON, SCHOOLCRAFT, DELTA 

100 

Washington KITTITAS, KING, SNOHOMISH, KITSAP, SKAGIT, SAN JUAN, WHATCOM, ISLAND, PIERCE, CLALLAM, JEFFERSON, LEWIS, THURSTON, GRAYS HARBOR, MASON, COWLITZ, PACIFIC, KLICKITAT, SKAMANIA, WAHKIAKUM, CLARK, CHELAN, DOUGLAS, OKANOGAN, CHELAN, GRANT, YAKIMA, KITTITAS, SPOKANE, STEVENS, WHITMAN, LINCOLN, ADAMS, FERRY, PEND OREILLE, WHITMAN, FERRY, FRANKLIN, WALLA WALLA, COLUMBIA, WHITMAN, BENTON, ASOTIN 

100 

Wyoming TETON, LINCOLN, SUBLETTE, SWEETWATER, UINTA, SHERIDAN, JOHNSON, CAMPBELL, WESTON, CROOK, NATRONA, FREMONT, CONVERSE, CARBON, PARK, BIG HORN, HOT SPRINGS, WASHAKIE, GOSHEN, NIOBRARA, PLATTE, ALBANY, LARAMIE 

100 

Manhattan Island BROOKLYN, THE BRONX, NEW YORK, STATEN ISLAND, QUEENS 

310 

Martha's Vineyard BARNSTABLE 

310 

Contact

KILLERMOTORSPORTS.COM
2533 Royal Ln Ste 505B
Dallas, TX 75229